Hyundai Capital Launches Hyundai Finance in Australia
Hyundai Capital Services, the financial arm of Hyundai Motor Company, Kia, and Genesis, has officially introduced Hyundai Finance in Australia. The launch on November 25, 2024, marks a significant milestone for Hyundai Capital as it establishes its 12th overseas subsidiary under Hyundai Capital Australia Pty Ltd (HCAU). This move offers Australian customers tailored financing options designed specifically for Hyundai and Genesis vehicles.
Expanding Auto Financing with Tailored Products
HCAU began offering exclusive financing deals to Genesis owners in October 2024, and the introduction of Hyundai Finance broadens the scope to include Hyundai dealerships across the country. The finance products are designed to enhance affordability, flexibility, and personalization for customers.
Key features of Hyundai Finance include:
- Guaranteed Future Value (GFV) loans
- Ensures a minimum resale value of the vehicle at the end of the loan term.
- Offers flexible options
- Trade-in: Use the vehicle’s value to pay out the loan or apply any equity toward a new car.
- Keep: Pay the GFV to own the vehicle outright.
- Return: Hand back the car with no further payments, subject to agreed conditions.
- Potentially lowers monthly repayments as customers only pay for the portion of the vehicle’s value used during the loan term.
These flexible plans are available for terms ranging from 24 to 48 months, with an emphasis on customer choice and affordability.
Innovation-Driven Customer Experience
Hyundai Capital is integrating cutting-edge digital technology to streamline the financing process. Highlights include:
- Online loan applications: Efficient, paperless submissions with system auto-approval functionality.
- AI-powered chatbot: A 24/7 customer service assistant designed for quick, convenient support.
- Self-service customer portal: Enables users to manage their loans with ease throughout the ownership journey.
This digital-first approach reflects Hyundai Capital’s commitment to innovation and customer satisfaction.
Leadership Perspectives
Hyung-Jin David Chung, CEO of Hyundai Capital (South Korea):
“We are proud to introduce auto financing products and services to our Australian customers. With our strong partnership with Hyundai Motor Group, Hyundai Capital Australia will offer competitive and personalized products and services that meet customer needs.”
Donglim Shin, CEO of Hyundai Capital Australia:
“The launch of Hyundai Finance is a significant step in strengthening our long-term partnership with the Hyundai dealer network. By embedding digital processing into loan applications and providing a self-servicing portal, we are enhancing the ownership experience at every stage of the loan lifecycle.”
Ian Ritchens, Chief Commercial Officer of Hyundai Capital Australia:
“Hyundai Finance is built on collaboration, innovation, and customer focus. With access to competitive funding, new technology, and speed, our goal is to support every facet of the dealership business while putting customers at the center of everything we do.”
Supporting Hyundai’s Strategic Vision
Hyundai Finance aligns with Hyundai Capital’s global strategy to expand its footprint in key markets, driving sales growth for Hyundai and Genesis vehicles. This initiative supports Hyundai Motor Group’s global ambitions while ensuring Australian customers benefit from competitive rates, flexible terms, and superior service.
What This Means for Australian Buyers
For Australian Hyundai and Genesis customers, Hyundai Finance offers a tailored approach to vehicle ownership. With its Guaranteed Future Value plans and innovative digital tools, HCAU is positioned to deliver unmatched convenience, flexibility, and affordability.
As Hyundai Capital continues to grow its presence in Australia, the company is set to redefine the auto financing landscape, ensuring a seamless, customer-centric experience that exceeds expectations.
Stay tuned for more updates on Hyundai Finance and the benefits it offers to Australian drivers!
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